Privacy Policy

This is the Privacy Policy of Startmile by Simona Milenkova (hereinafter referred to as "Startmile", "we", "us" or "our"), a sole proprietorship (Einzelfirma) with its registered office in Switzerland, located at Altstetterplatz 11, Zürich, 8048, Switzerland. Startmile is committed to protecting your privacy and handling your data in compliance with the Swiss Federal Act on Data Protection (revDSG), and where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, share and protect information in relation to your use of our website www.startmile.ch (the “Service”). It applies to all visitors, users and others who access the Service (“Users”).

By using our Service, you acknowledge and agree to the terms of this Privacy Policy.

1. What kinds of information do we collect?

Information you provide us directly

We collect the following personal data you provide to us:

  • Your name

  • Your email address

  • Your phone number

  • Your IP address

  • Any communications between you and Startmile (e.g. emails)

Automatically collected data (Non-Personal Data)

We may collect and process the following non-personally identifiable information:

  • Browser type and version

  • Operating system

  • Internet service provider

  • IP address

  • Website behavior and usage patterns

  • Log file data (e.g. pages visited, time spent on pages, access timestamps)

2. Analytics & Cookies

We use third-party analytics tools (e.g. Google Analytics) to measure traffic and improve our Service. These tools use cookies to collect data in anonymized form. Cookies are small text files stored on your device that help us understand website usage patterns.

We aggregate this data to avoid identifying individual users. Google Analytics uses a persistent cookie to recognize you on future visits. For more information on Google’s data use, please consult the Google Privacy Policy.

You can disable cookies via your browser settings to prevent analytics tracking.

3. Remarketing

We use remarketing services (e.g. Google Ads) to advertise on third-party websites based on your past visits to our website. This is done via cookies, which help tailor ads to your preferences. You can opt out of interest-based ads by visiting Google Ads Settings.

4. Purposes of Processing Data

We collect and process personal data to:

  • Make our Service accessible and functional

  • Respond to inquiries and communicate with Users

  • Improve and test features on the Service

  • Monitor usage and engagement

  • Comply with legal obligations

We do not sell or rent your personal data to third parties. Data may only be shared where legally required (e.g., for law enforcement).

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent (e.g., for marketing or cookies)

  • Contractual necessity (to provide requested services)

  • Legal obligation (e.g., for bookkeeping or compliance)

  • Legitimate interest (e.g., service improvement)

6. Data Sharing and Disclosure

No Commercial Sharing

We do not sell or rent your personal information to third parties.

Change of Control

If Startmile is involved in a merger, acquisition, or sale, your data may be transferred to the new entity. We will ensure continuity of data protection in accordance with this policy.

Legal Requests

We may access, preserve or disclose data if legally obligated or if we believe it is necessary to:

  • Comply with law enforcement or court requests

  • Prevent fraud or harm

  • Protect our legal rights and interests

7. Data Security

We implement technical and organizational measures to secure your data and prevent unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

You are responsible for maintaining the security of your own devices and email accounts used to communicate with Startmile.

8. International Data Transfers

Your data may be stored or processed in locations outside Switzerland. When transferring personal data outside Switzerland or the EEA, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations (e.g. accounting or tax law).

10. Your Rights

Under the Swiss Federal Data Protection Act and, where applicable, the GDPR, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at: hello@startmile.ch

11. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party service you visit.

12. Children’s Privacy

Our Service is not intended for individuals under the age of 13 or 16 (depending on national law). We do not knowingly collect data from minors without parental consent. If we become aware of such data, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically. Changes are effective as of the “last updated” date at the bottom.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Startmile
Email: hello@startmile.ch
Switzerland

Last updated: 19 November 2025